What is a reason code? 3. Reason Code 04. What is Visa chargeback reason code 12. 2, which specifically deals with transactions billed by other means. Let’s explore chargeback reason codes from the four leading credit card brands in the United States: Visa, Discover, Mastercard, and American Express. Additionally, they can select from corresponding, updated codes when adding new chargebacks. Under reason code 85, the minimum transaction amount required to initiate chargeback should be at least $25. Authorization – Category 11; Processing Errors –Evidence Required. Survey data from the 2019 Chargeback Field Report found that 82% of merchants surveyed believed that the Visa Claims Resolution process had “little to no impact on chargeback management. 0 represents the first rules change of its kind that specifically provides merchants with the opportunity to reverse the fraud status applied to a transaction associated by reason code 10. Chargeback reason code 13. Fraud Reason Codes Current Reason Code New VCR Reason Code 62(2) 10. Reason codes are important to help merchants address recurring. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Each reason code has its own regulations set by the relevant card scheme. Products. Category. Prior to this, Mastercard’s list of reason codes was long, convoluted, and confusing; now there are fewer than ten different reason codes relevant to most merchants. 7 – Cancelled Merchandise / Services. 3 is an updated version of legacy Visa reason code 72, which was phased out under the Visa Claims Resolution initiative. As mentioned earlier, the given reason for a chargeback may be far different from the actual reason. This alphanumeric code corresponds with the specific reason behind the chargeback, such as card-not-present fraud, incorrect currency, misrepresentation, or any other chargeback-eligible issue. This means providing evidence that will undermine the cardholder’s claim. This list was generated 5/4/2022. Pre-arbitration will replace second chargebacks for the following reason codes:This is Visa’s list of high risk MCCs: 5962 - Direct Marketing—Travel-Related Arrangement Services;. 4. Credit Posted as a Purchase chargebacks, for example, at. Key-in your chargeback reason code and get a detailed explanation of what it means, how to fight the chargeback, and how to prevent disputes in the future. 3: No. About Discover chargeback reason codes. 02/10/16 Added Debit Chargeback Reason Codes. To Visa chargeback reason codes user underwent one large overhaul in April 2018 as part of their new Visa Claims Resolution (VCR) initiative. PCI DSS v3. If you’re curious about the complete list of response codes for Visa and Mastercard, look no further. such chargebacks—in the form of any declarations and Member Message Texts—so the acquirer can correctly identify the issuers’ use of chargeback Reason Code 62, Condition 2. Removed these Discover Chargeback Codes: AL, CA, IC, IS, NC, SV, U03, UNR. What is Visa chargeback reason code 11. The most common Visa Reason codes include 10. For example, if: The cardholder no longer wishes to dispute the transaction. SECOND_CHARGEBACK. Card-not-present chargeback. Section 7: Chargeback Reason Codes: Detailed information on the reason codes for the most common types of chargebacks that merchants receive . Transaction is not eligible for Reason Code 75 (cardholder does not recognize transaction) or 83 (fraud transaction - card absent environment) 2. See our Automated Clearing House (ACH) support article if you are looking for ACH Return Codes. 4808 – Authorization-Related Chargeback – Cardholder-Activated Terminal (CAT) 3 Device. Code Category Description; 10. Discover: Reason Code 4755 Non-receipts of goods or services. As part of its move to support card-not-present merchants and airlines, Visa made changes to the compelling evidence requirements for four key reason codes: Reason Code 30: Services Not Provided or Merchandise Not Received. Each code has a different timeline. Code Reason Description #4: Excessive Chargebacks: With respect to a Merchant reported by a Mastercard Acquirer, the number of Mastercard chargebacks in any single month exceeded 1% of the number of Mastercard sales Transactions in that month, and those chargebacks totaled USD 5,000 or more. 2 falls under the “Consumer Disputes” category. Therefore, the issuer may submit a chargeback for a Payment Transaction using the message reason code 4842 before the 30-calendar day presentment time frame normally required for this message reason code. Thus, the easiest way to prevent chargeback reason code 75 from being. 2 Added chapter providing information about the DiscoverWhat is Visa chargeback reason code 13. reason code information. 7. This process occurs strictly between the two banks. The claim the cardholder is making here is that they did not authorize the transaction and are alleging their card was used fraudulently or that the merchant pushed a transaction through without. The ECI value tells you what to do next in a 3DS transaction — proceed, reject the purchase, or try again. ” This reason code is assigned when a merchant processes a transaction against a card that is listed on the Card Recovery Bulletin for their region. CE 3. Reason Code 02: Common Point of Purchase: Account data is stolen from the card-present merchant and used with other merchants: Reason Code 03: Laundering: The merchant processed transactions that did not involve a bona fide cardholder: Reason Code 04: Excessive Chargebacks: The merchant breached predetermined chargeback. Use clear and consistent billing descriptors. 3 applies when a cardholder claims a charge—made in a card-present environment—was. 3. A card-not-present chargeback is a payment reversal conducted by a bank in response to a card-not-present (i. For each reason code, a definition isAbout Visa chargeback reason codes. Chargeback Reason Codes Page 1 of 5 Card Type Reason Code Reason Text Chargeback Category Preventable Reversible MASTERCARD 4802 Requested/Required Item Illegible or Missing Request for. This umbrella category can be applied to multiple specific situations, many of which had their own specific codes at one time. Reason code 53 is typically used when a cardholder received merchandise or service that was defective, damaged, or not as described, while reason code 85 is used when credit was not processed to the. The shorthand description is “Card Recovery Bulletin or Exception File. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Common Point of Purchase: Data stolen from a merchant’s system is used to make fraudulent transactions. In order to limit incoming disputes, Visa’s subscription rules affect the following:• Chargeback – a message sent via the card brand network to debit the merchant and credit the issuer for a cardholder dispute. Specifically, these updates only pertain to transactions that are charged back after Oct. Chargeback Reason Codes List for Visa. Say Goodbye to Chargeback Fraud with Our Ultimate Prevention Guide. Mastercard chargeback reason codes are four numerals without decimals. This service is usually provided in exchange for a percentage of the merchant’s sales. 4849 – Questionable Merchant Activity – Questionable Merchant Audit Program (QMAP) 4863 – Cardholder Does Not Recognize – Potential Fraud. The case will be removed from the Chargeback Queue Worklist and your ‘accept’A list of key Visa policies for merchants is also included . Section 7: Chargeback Reason Codes: Detailed information on the rea-son codes for the most common types of chargebacks that merchants receive . American Express Chargeback Reason Codes 32 Appendix F Discover Chargeback Reason Codes 41 . If a merchant responds to a chargeback in full compliance with the initiative guidelines, Visa guarantees the chargeback will be overturned. 4: . 0. It means the issuer has placed a stop or hold on a transaction. 13. 1001 - Cardholder does not recognize the transaction. 4846. But, it could be up to 540 days, in some situations. Section 2: Card-Present Transactions: Requirements and best practices. Typically, cardholders file a chargeback if they were not informed of dynamic currency conversion fees or were not given the option to complete the sale in their local currency. This chargeback reason code was retired by Visa in April 2018. the Airline cancelled the original ticket; That credit for duplicate charges was completed or multiple<br />. 4808: This code can refer to: Account Number Not on File. 4 Funding Process. Chargeback Code Chargeback Reason; 10. The issuer’s main limitation here is the timeframe: for Visa chargeback reason code 10. Multiple fees can be attached to each claim, and they add up quickly. All of Visa’s existing reason codes were condensed into four key groupings: fraud, authorization errors, processing errors, and customer disputes. 2=1020 etc. These codes can help a merchant with an inquiry or chargeback reversal. Reason. Friendly fraud was actually the #1 fraud threat concerning merchants in 2021. What is Visa chargeback reason code 13. 4 | Mastercard Reason Code 4837. Chargebacks911® offers the industry’s only data-driven, fully managed solution for chargebacks. 0 as it does for 3-D Secure 1. Our strategically-crafted arguments are presented in the language bankers understand. Visa uses the four main categories to organize its reason codes: Authorization, Card Member Disputes (which Visa refers to as Consumer Disputes), Fraud, and Processing Errors. Everyone has had the experience of buying. 4853 – Cardholder Dispute – Credit Posted as a Purchase. This is part of the reason Mastercard retired the code when it reshuffled its list of reason codes. An issuer can initiate a first chargeback when the circumstances of the transaction meet the requirement of a chargeback reason code described in the Chargeback Guide. Fraudulent TransactionsIn 2016, Mastercard chargeback reason codes were condensed and consolidated, in a restructuring that resembled Visa Compensation Resolution. 30 (1) 13. Older time limits for disputes vary based on reason code; in many cases buyers have 120 days after a purchase to file a chargeback. Learn more today about how much you could. From mid April 2023, Visa will enforce the Visa Compelling Evidence 3. Updated these Visa. Updated Visa Reason Codes. F02. Accidents happen, and it’s. 4860 Credit Not Processed. ”. A chargeback with reason code 4853 may refer to disputes where the customer claims that a charge on their account is invalid. 1:Reason codes are alphanumeric codes that provide the justification for granting a chargeback. For each reason code, a definition is provided along with the merchant’s actions—or failure to act—that may have caused the chargeback, and recommendations are given for. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Customer Dispute. Reason Code 02: Common Point of Purchase: Account data is stolen from the card-present merchant and used with other merchants: Reason Code 03: Laundering: The merchant processed transactions that did not involve a bona fide cardholder: Reason Code 04: Excessive Chargebacks: The merchant breached predetermined chargeback thresholds: Reason Code. Claim. Disputes related to Chargeback Reason Code 93, “Merchant Fraud Performance Program”, are excluded from program monitoring. The list of chargeback reason codes in this article is organized by card brand and type of dispute. F01. Documentation must be Visa specifies 46 reason codes under the categories of Fraud, Authorization, Point-of-Interaction Error, Consumer Disputes, and Processing Errors. Chapter 1: All about chargebacks; Chapter 2: Average chargeback rates; Chapter 3: Chargeback Reason Codes Guide; Chapter 4: American Express Chargeback Reason Codes; Chapter 5: Mastercard Chargeback Reason Codes; Chapter 6: Visa Chargeback Reason Codes; Chapter 7: Chargeback responses; Chapter 8:. Visa chargeback reason codes . From mid April 2023, Visa will enforce the Visa Compelling Evidence 3. Use pre-sale fraud detection service providers that can help verify the cardholder’s identity, detect potential criminal activity, and reduce the risk of accepting unauthorized transaction. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. 2 Compliance Cases Visa Chargeback Reason Code 10. ”. Meanwhile American Express limits the phases of a credit application to 20 days, while MasterCard restricts phases to 45 days. Visa also overhauled its system of chargeback reason codes. Visa Chargeback Reason Codes;. 5, and all aspects of chargeback reason codes, with proprietary technologies and. Chargeback reason encrypted were created to standardize the list of acceptable reasons why a bank may file a credit card chargeback or debit chargeback on their customer’s behalf. Discover chargeback reason code 7030. Visa Chargeback Reason Code 10. Listing and grouping all Visa chargeback or dispute reason codes with accompanying descriptions and time to respond. Fortunately, all major credit card networks provide clear information regarding chargeback reason codes. Fraud – Category 10. In general, merchants will have 30 days to respond to each phase of a Visa or Discover chargeback. EMV service code must be 2XX or 6XX – if a value of 1XX has been authorized then this chargeback code could not be applied as the issuer has authorized a magnetic stripe transaction. 4846. 2 – EMV Liability Shift Non-Counterfeit. 2. A new representment right to provide compelling evidence for specific chargeback reason codes. The code replaces Visa’s legacy reason code 41. Thus, the easiest way to prevent chargeback reason code 75 from being filed is to use a billing descriptor that is easily recognizable. 1 –. Next to Standard webhook select the edit webhook icon . At times, you will see friendly fraud chargebacks with this reason code because the cardholder wasn’t paying close attention to taxes, fees. Using our e-commerce fraud prevention tools, we help lower friendly fraud costs and chargeback rates, but also reduce gift card and coupon abuse, and promote secure login authentication. The first is a catch-all for claims of fraud, while the others typically involve customer. Fraud Reason Codes Current Reason Code New VCR Reason Code 62(2) 10. To easily accomplish accepting cases that you are not going to provide a response to, you may select chargeback(s), (up to 50 cases at a time), by dollar amount or reason code and select “Accept Chargeback”. Ethoca Eliminator is integrated into the Mastercom system. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. This scenario applies when the arbitration was raised by either the. Automate Tasks & Streamline Processes Let Midigator remove complexities and improve the efficiency of your chargeback management strategy. 1 is an updated version of legacy reason code 70, which was phased out under the Visa Claims Resolution initiative. 2: Cancelled recurring transaction: VCR Dispute Reason Code 13. 10/21/14 Updated Chargeback Time Frames: Added Reason Code 05; Addendum Reason Code PM; Changed TF time frame from 120 days to 540 days. 1st Chargeback. • For Visa Collaboration reason codes (RC 12. 1 falls under the “Processing Errors” category. 3 Other Fraud – Card Present Environment 83(1) 10. Network reason code is available on the dispute object. Always ask for authorization regardless of the transaction amount. It is caused by not issuing credit, or issuing it but not depositing on time and it didn’t appear on bank. CVV2. Only an issuer can initiate the chargeback process. This should include notation that indicates the specific reason for the chargeback. Section 2: Card-Present Transactions: Requirements and best practices. 3 Incorrect Currency. 5, and you're entered into the Visa Fraud Monitoring Program,. Accessed October 31, 2022. Visa chargeback reason code 75 is filed as an honest mistake. . 1 Chargebacks A chargeback is a rules-based mechanism, with time-sensitive workflows, that enables the issuer and the acquirer to determine the financial liability of a disputed transaction. The most common Visa Reason codes include 10. Either the dispute must be processed within 120 calendar days of: the transaction processing date, or. 5 Visa Fraud Monitoring ProgramVisa Reason Code 10. If the cardholder bases the claim on false or misleading statements, it is considered friendly fraud. 2 — EMV Liability Shift Non-Counterfeit Fraud; Mastercard Chargeback Reason Code 4870 — Chip Liability Shift; Mastercard Chargeback Reason Code 4871 - Chip Liability Shift – Stolen Card; Amex Reason. Reason Code 03. The shorthand description is “Goods/Services Damaged or Defective. Mastercard: n/a This chargeback is caused by Authorization. 3:The following tables show the Stripe categories for each card network’s dispute reason codes. Mastercard gives you 45, and Discover gives you 30. ” This reason code means that the cardholder is disputing a transaction by claiming that they never received the merchandise or services. As we mentioned, Visa dispute time limits for merchants are straightforward. 2, the issuing bank has a maximum of 120 calendar days from the transaction processing date chart to dispute a claim. About Visa chargeback reason codes. If you’re entered into the VFMP, that means Visa will keep tabs on your activity. You block specific users associated with fraudulent activity. Visa, Mastercard and Maestro each have their own set of reason codes for chargeback cases. For example, reason code 10. Code Description; 10. Reason codes are alphanumeric strings of text provided in a chargeback notification as a means of explaining the cause for the dispute. It is a valuable resource for anyone involved in the payments industry. • Section 4: Chargeback Reason Codes—Contains detailed information on the reason codes for the most common types of chargebacks that merchants receive. 4 – CBK: Fraudulent Transaction: No Cardholder Authorization 11. Mastercard: n/a This chargeback is caused by Authorization. Chargebacks. . Our all-in-one e-commerce fraud prevention solution helps e-commerce companies reduce chargeback overheads while streamlining transactions for legitimate users. Counterfeit cards have long been a problem. In the case where goods or services are to be delivered, Cardholders can disputeAccording to G2, Authorize. 2, and 13. 2: Canceled Recurring Transaction, is used when a cardholder claims a recurring transaction was processed illegitimately. 0 Could Impact Your Business: Pros & Cons. 4846 — Incorrect Currency Code. 4853 Cardholder Dispute. Four reason codes have modified time frames: Reason Code 10. Table of Contents ii Chargeback Management Guidelines for Visa Merchants © 2015 Visa. Learn about chargeback reason codes. 0. Each chargeback comes with a code that designates the reason it was filed. 2022 Visa Chargeback. Reason Code 53: Not as Described or Defective Merchandise. 00. Prevent chargebacks. This chargeback occurs when it cannot be checked that a valid code was obtained for a transaction at the time of the actual sale. This is perhaps the most common claim associated with disputes and chargebacks. Please see the below “cheat sheet” for the new 4 byte reason codes. Also, remember that the time frame for your response includes any processing required by the acquirer. 1 to RC 13. Which is meant to know the reason for the dispute. The main chargeback reasons look like this: Malicious fraud. If you want a more thorough explanation of a given reason code, you can find it in our reason code lookup tool. 0 and its benefits; Difference between current and. New Visa CE 3. The latest chargeback rules set by Visa are the answer to the current fraud and chargeback landscape. Chargeback Reason Codes. PDF 296K September 16, 2013. So, as we outlined above, both Visa and Mastercard have dedicated. All Rights Reserved. Chapter 4: American Express Chargeback Reason Codes. Chargeback Reason Codes Retrieval Reason Codes 78 Int'l only Service Violation Code Discover 4541 AP 4586 AW 4755 RG 4553 RM 8002 RN2 Altered Amount Non-Receipt of Goods or Services0Cardholder Disputes Quality of Goods or. Chapter 2 1. Following the prompts that pop up, inform PayPal of every detail, and include the screenshots of the conversations you had with the scammer. The authorized transaction was for goods or services that the merchant did not deliver as per a contract, receipt, or some other written. Clearly differentiate between card-present and card-absent transactions by noting mail. However, the disputes themselves are still categorized by the issuing bank based on the card network issuing the card. 1003 - Transaction Supporting Document (TSD) needed. Visa Chargeback Reason Code 85. In simple terms, an Electronic Commerce Indicator (ECI) is basically a 3-D Secure response code. 10. United States; 18167 US Highway 19 N; Clearwater, FL 33764; 877. All the major card networks use chargeback reason codes to convey the reason for a chargeback. 0 program provide the same rules and policies for 3-D Secure 2. Reason Code 53: Not as Described or Defective Merchandise. 1 - Card Recovery Bulletin; 11. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. ©Full List of response codes for Visa and Mastercard. Below you will find the reason codes for the dispute events Chargeback, Request for Information (RFI), and Notification of Fraud (NOF). Fortunately, all major credit card networks provide clear information regarding chargeback reason codes. MDR removed some reason codes completely, including code 4863 – Cardholder Does Not Recognize. M49 Vehicle Rental – Theft or Loss of Use. Issuer ACS unavailable - Visa generated CAVV. online) purchase. Message. The tool works by checking the given address of a credit card. According to Nilson, 56% of global card transactions were done on Visa in 2015. 2 falls under the “Authorization” category. Our promise to you is this: We will invest 100% of our effort in your case and fight for you throughout the entire process. According to the customer, the product or service purchased was never received or used. For example, Visa reason code 83 is one of the reason codes with several modifiers with which it’s associated. Here’s a look at the reason codes for the same scenario from the major credit card companies: Visa: Reason Code 30 Services not provided or merchandise not received. Millions use it to make transactions every day, and each year, more than $2 trillion is charged to their credit cards around the world. Reason code 4863 (Cardholder Does Not Recognize) can no longer be used. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. The transaction was recurring and the cardholder failed to meet the cancellation terms of the. Eliminate false positives. 6. It’s typical to see fraud chargebacks roll in 2-3 months after the initial charges took place. Section 2: Card-Present Transactions: Requirements and best practices. Reason Code 81: Fraud – Card. eCommerce Travel Crypto Gaming SaaS Gambling Ticketing. The chargeback process allows for cardholders to recover funds in the event of fraud or abuse. 9 is slightly narrower in scope. This reason code is used when a cardholder reports a fraudulent transaction and the issuing bank believes a counterfeit credit card was used in a card-present transaction. 1=1010, 10. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Merchants should review these codes, track which ones they receive, and respond to inquiries and chargebacks with the appropriate supporting evidence. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Reason codes. ” This reason code indicates that the cardholder is disputing the transaction as a duplicate charge. FR2 Fraud Full Recourse Program. This entity is known as the acquirer). 2 – CBK: Incorrect Transaction CodeMasterCard chargeback reason code 4540. The fact that this reason code lumps together three different possible causes can make it extremely confusing. VISA. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Laundering: The merchant carried out transactions without a legitimate cardholder’s involvement. 1, which covers duplicate processing errors, and 12. Reason Code 04: Excessive Chargebacks: The merchant breached predetermined chargeback thresholds: Reason Code 05: Excessive Fraud: The merchant breached predetermined fraud-to-sales dollar volume thresholds: Reason Code 06: Currently unused--Reason Code 07: Fraud Conviction: One of the business's owners. Transaction was approved by the Issuer knowing that the authentication data failed verification and was not reliable. The most comprehensive guide to chargeback reason codes. These codes are broken down into five different category. The client can send Paymentology a list of disputes, using a predefined batch chargeback submission template that has been requested to chargeback. Resources. Visa chargeback reason codes, for example, are numerals with decimals. For card-absent transactions, use all Visa tools, including AVS, CVV2, Visa Secure, and more, to reduce instances of fraud. A merchant category code, or MCC code, is a four-digit identifier that describes the type of goods or services provided by a business. Code 4807 was used to cover various authorization-related. S. With VCR regulations, the risk of breaching fraud-to-sales thresholds increases. If the merchant attempts to force a transaction through after the presentment window, the bank may respond with a “late presentment” chargeback. Fraud (10)& Authorization (11)One catch is that CE3. This may affect dispute. In April 2018 Visa made a major overhaul to the taxonomy and organization of chargebacks, which they now refer to instead as disputes. Condition 13. Vantiv transmits the MD-413 for First and Second Chargeback Prenotification for Visa/MasterCard to agencies seven (7) days a week. Visa Chargeback Reason Codes In Effect April 2018. ” This reason code indicates that the merchant processed a transaction using the wrong transaction code. The shorthand description is “Credit Not Processed. We combine advanced, proprietary machine learning with human expertise, developing customized strategies to manage chargebacks and fraud. Some of the reasons why the order did not reach the cardholder can be as follows: The merchant did not provide the services;Visa Dispute Reason Codes. According to Visa regulations, if the transaction is not deposited within the allotted time. But cardholders and merchants have different time limits. All but two fall under Mastercard chargeback. Even learning all the terms and rules won’t keep you. Jul 5, 2023 Visa Chargeback Reason Codes Explained Visa chargebacks can be a major inconvenience for merchants. 3 No AuthorizationChargeback reason code 11. Each chart network—Visa, Mastercard, American Express, and Discover—defines and maintains their own extraordinary set of reason codes, which are applied toward disputes by the banks that issue credit and liability charts under their brands. 5 and, more or less, associate the dispute with an issue related to a stolen credit card. The Visa Fraud Monitoring Program, or VFMP, is a merchant compliance platform aimed at identifying and tracking merchants that receive too many chargebacks with “fraud”-related reason codes. Survey data from the 2019 Chargeback Field Report found that 82% of merchants surveyed believed that the Visa Claims Resolution process had “little to no impact on chargeback management. The charge you submitted did not receive a valid authorization approval code for the amount of the charge. Counterfeit liability shift likely chargeback outcome tableVISA has their own system for chargeback reason codes that took effect April 2018. 3 Changed Discover Reason Codes to match what is shown in the UI. Going back to our Reason Code C08 response, there are two modifiers that affect the evidence presented. Visa has developed a list of best practices to be used until any new global rules go into effect. Reason Code 04: Excessive Chargebacks: The merchant breached predetermined chargeback. American Express, Discovering,. MasterCard Chargeback Reason Codes. 6. Chargeback Reason Codes. 2: EMV Liability Shift Non-Counterfeit Fraud: 10. Non-Receipt of Information Chargeback Reasons. 196 The following tables list Visa’s Reason Codes and time limits for processing a chargeback. This alphanumeric code corresponds with the specific reason behind the chargeback, such as card-not-present fraud, incorrect currency, misrepresentation, or any other chargeback-eligible issue. In these summary reports, each Chargeback. Visa chargeback reason code 70 falls under the “Authorization” category.